Payer contracts typically have timely filing limits. If accounts are bouncing around your facility because they are incomplete or filled with errors, take another look at the work flow for opportunities for improvement. You have enough of a barrier with your payer; don’t let your own inefficiencies get in the way of getting paid in a timely manner.
In many cases, the old accounts are ignored because resources are needed to just keep up with current accounts. This is where outsourcing the old accounts to a billing service such as On Call Medical could be of great benefit. Our billing service has the resources and expertise to file, follow up and collect on these accounts while you keep current with new accounts.
Concentrate on those high dollar accounts and work them as a priority. This is about reaping the most return on your effort. Again, the smaller accounts can be transferred to our billing staff, leaving your staff available to concentrate on the high return accounts.
Getting outside help to assist with old accounts makes sense. You save money by not needing to hire additional staff and you keep current with new accounts. In addition to solving the immediate problem, we target its source: we serve as a billing and process consultant to make necessary improvements so that the cycle of larger aged account balances does not recur.
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On Call Medical implements and manages highly customized, comprehensive and cost-effective medical billing and account receivable solutions proven to dramatically improve the profits, revenues and quality of life for health care providers.
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